1. Acceptance of Terms

By utilizing the services provided by Maple Packers and Logistics ("the Company"), you expressly agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

2. Services Overview

Maple Packers and Logistics specializes in providing comprehensive packing and logistics services to individuals and businesses. Our services encompass the safe and efficient transportation, packaging, and storage of various goods. All services offered by Maple Packers and Logistics are subject to the terms and conditions outlined herein.

3. Booking and Payment

Customers can initiate the booking process for our services through our official website or by contacting our dedicated customer service. During the booking process, all relevant payment details, including any applicable fees, will be clearly communicated. It is imperative that customers make timely payments to avoid any disruptions or cancellations of services.

4. Cancellation and Refund Policy

Cancellations must be communicated to Maple Packers and Logistics at least [X] days prior to the scheduled service date. Cancellations made within a shorter notice period may be subject to cancellation fees. The Company reserves the right to determine the refund policy based on the circumstances surrounding the cancellation.

In cases where cancellations are due to unforeseen circumstances, such as natural disasters or government actions, Maple Packers and Logistics will work with customers to find reasonable solutions, which may include rescheduling or partial refunds.

5. Customer Responsibilities

Customers are responsible for providing accurate and complete information during the booking process. This includes details about the type and quantity of goods to be transported or stored. Failure to provide accurate information may result in additional charges or limitations in service.

Customers are also responsible for ensuring that the items being transported comply with all relevant laws and regulations, including those related to hazardous materials. The Company reserves the right to refuse service for items that pose a risk to the safety of our staff, other customers, or the environment.

6. Liability for Loss or Damage

While Maple Packers and Logistics takes every precaution to ensure the safety of your goods, we cannot guarantee against unforeseen circumstances. The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services. This includes damages for loss of profits, goodwill, use, data, or other intangible losses.

It is the customer's responsibility to inspect their goods upon delivery and report any damages or discrepancies immediately. Any claims for loss or damage must be submitted in writing to Maple Packers and Logistics within [X] days of the delivery date.

7. Insurance

Customers are encouraged to inquire about and consider obtaining insurance coverage for their goods during transit or storage. Maple Packers and Logistics may offer insurance options, and details will be provided during the booking process. Insurance coverage, if chosen, will be subject to the terms and conditions of the insurance provider.

The coverage provided by insurance may vary based on the type of goods, their value, and the chosen insurance plan. It is the customer's responsibility to carefully review the insurance terms and select the coverage that best suits their needs.

8. Confidentiality

Maple Packers and Logistics respects the confidentiality of customer information. All personal and business details provided during the course of our services will be handled with the utmost care and in accordance with applicable privacy laws. The Company will not disclose or share customer information with third parties without explicit consent, except as required by law.

By using our services, customers acknowledge that Maple Packers and Logistics may collect and process certain personal information for the purpose of fulfilling the requested services. The Company's privacy policy outlines the details of how customer information is collected, used, and protected.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Any legal proceedings initiated by the customer against Maple Packers and Logistics must be filed in the appropriate court within [X] days of the cause of action arising, failing which the customer waives the right to bring such claims.

10. Changes to Terms and Conditions

The Company reserves the right to modify or update these terms and conditions at any time without prior notice. It is the responsibility of the user to review the terms regularly. Continued use of the services after any changes constitutes acceptance of those changes.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Maple Packers and Logistics
#74, 18th Cross, 7th Sector, Rajiv Gandhi Nagar, Near Allahabad Bank, HSR Layout Bangalore- 560102
Email: [email protected]
Phone: 08867000100, 09036092664